Contact & Support
Frequently asked questions
Quick answers for quotation requests, export inquiries, and post-inquiry process guidance.
How can I request a quotation or proposal?
Please leave your inquiry through our website or contact us via email at clara.noh@nkmates.com. Our team will review your request and respond promptly with detailed information.
Do you handle export inquiries for products other than your main items?
Yes. We welcome inquiries for a wide range of products beyond our core items. With our global network and sourcing capabilities, we can support various export needs.
What is your typical process after receiving an inquiry?
Once we receive your inquiry, we review your requirements and provide a quotation or proposal. After confirmation, we proceed with contract arrangements, logistics coordination, and delivery with full support throughout the process.